Thank you for choosing jetsetgearus.cc (“we”, “our”, or “this site”). We are committed to providing you with high-quality sleepwear products. If you are not completely satisfied with your purchase, please follow the return policy below.

1. Return Policy
   Return Period: You may request a return within 3 days of receiving the item. Requests after this period will not be accepted.

Return Conditions: The item must be unused, unwashed, in its original condition, with tags and packaging intact (this includes both opened and unopened products).

Returned items must be accompanied by order confirmation information (such as the order number) and proof of purchase.

2. Return Process
   To return an item, please follow these steps:

Request a Return: Please send an email to [email protected], stating your order number and the reason for the return. We will reply within 3 business days, providing a return address and further instructions.

Preparing the Return Package: Ensure the item is clean and intact before placing it in the package, along with proof of purchase and return instructions. Please pack it securely to prevent damage during transit.

Returning the Item: Return the item to the address we provide and choose a trackable shipping method. Please keep a copy of the return shipping label for future reference.

3. Return Shipping Costs
   Under our return policy, return shipping costs are borne by the buyer. We recommend choosing a trackable shipping method to ensure safe delivery.

If the return is due to our error (such as sending the wrong item or a defective item), we will cover the return shipping costs.

4. Refund Policy
   Once we receive the returned item and confirm it meets the return conditions, we will process your refund request within 10-14 business days. The refund will be processed through your original payment method.

The refund amount will not include the original order’s shipping costs (if applicable).

5. Exceptions
   The following items are not eligible for return:

Discontinued items, discounted items, or promotional items (unless due to quality issues).

Items that have been opened or used.

6. Order Cancellation

If you need to cancel your order, please contact us as soon as possible at [Contact Email]. Orders can be cancelled free of charge before shipment, but once shipped, a return process applies.

7. Contact Us

If you have any questions about our return policy or need further assistance, please feel free to contact us:

Email: [email protected]
Phone: +1 (463) 500-3375
Address: 7409 CAMBY CROSSING DR APT H
CAMBY, IN 46113

Thank you for choosing jetsetgearus.cc. We look forward to providing you with excellent products and services!